The café is a small family-run business that roasts beans by hand. It is situated in an exposed-brick roastery, giving it a unique and rustic feel. The owners take pride in Betty, the 20-year-old Probat roaster, which is prominently displayed at the front of the shop. The café offers a variety of ethically sourced beans that are fairly-traded and directly farm-sourced. The coffee is known for its extremely bitter, rich taste, frothy goodness, and enticing aroma. In addition to coffee, the café also serves cakes, breakfast, and lunch. Since its establishment in 1997, Neutral Bay Coffee Roasters has become a popular local spot. The café is renowned for its high-quality coffee and friendly staff. It provides a great environment to relax, catch up with friends, or get work done. The café’s commitment to ethical sourcing and hand-roasting sets it apart from other coffee shops in the area.