The cafe is known for its hearty breakfasts and cafe bites, which are served in a book-lined venue with a living room vibe and laneway seating. The cafe strives to provide an exceptional customer experience by delivering authentic, flavoursome, and nutritional food and beverages in a unique setting, surrounded by books. The menu at Ampersand Cafe & Bookstore is extensive and includes brunch, lunch, salads, pies, and sandwiches. The food is nutritious, fresh, and made on the premises by talented staff. The cafe offers a range of special diets, including vegetarian-friendly, vegan options, and gluten-free options. The venue is known for its exceptional coffee and good solid food. The cafe makes great use of the laneway outside, which is covered, and provides seating for those who prefer to dine outdoors. The cafe also has small, cozy seating areas among old books, making it a great spot to catch up with friends or read a book.