The hotel offers warm and friendly hospitality and is situated at the Gateway to Waikato, within a one-hour drive of Auckland or Hamilton. The hotel has been beautifully refurbished and is rated 4-plus star Qualmark. The hotel offers 21 rooms, including single rooms, interconnecting units, and seven new self-contained apartments. Each room is well-appointed with a luxurious king-size bed, individual climate control, sound insulation, internet access, SKY TV, and complimentary toiletries. The hotel has two conference spaces, onsite facilities such as Elsies Restaurant and Bar, and a game room. The hotel also offers a range of accommodation options, including unfussy quarters, some with kitchenettes. The central location of the hotel provides easy access to restaurants and bars, shops, and function venues.